Neew88 is fully committed to protecting every member's personal data. This document transparently explains how we collect, use, and keep your information safe at all times.
Six core principles that underpin how neew88 manages and protects the personal data of our members.
All data transmitted between your device and neew88's servers is protected by 256-bit SSL encryption. Your personal and financial information never travels without a strong layer of protection.
Neew88 has never and will never sell, rent, or disclose members' personal data to third parties for marketing purposes. Your data belongs to you, not to us as a business asset.
Personal data is stored on servers protected by strict access controls, multi-layered firewalls, and continuous around-the-clock security monitoring to prevent any data breaches.
You have the full right to access, correct, request a copy of, or request deletion of your personal data at any time. neew88 respects your autonomy over your own personal information.
Neew88 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection regulations, ensuring every aspect of data processing is legally compliant.
Members will be notified of any changes to this Privacy Policy before they take effect. We believe transparency is the foundation of trust between neew88 and each of our members.
To ensure the neew88 platform operates securely and smoothly, we collect several categories of information from our members. All data collection is conducted transparently and solely for the stated purposes.
| Data Category | Examples of Information | Mandatory / Optional |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number | Mandatory |
| Contact Information | Email address, phone number | Mandatory |
| Financial Information | Bank account number, deposit & withdrawal transaction records | Mandatory |
| Technical Data | IP address, device type, browser, operating system | Automatic |
| Usage Data | Game records, account activity, wagering history | Automatic |
| KYC Documents | Copy of identity card, passport, utility bill | Mandatory (verification) |
neew88 only collects data that is strictly necessary for platform operations. We do not collect information beyond what is stated above.
Your personal data is collected through various points of interaction with the neew88 platform, including:
Neew88 uses collected personal data solely for the following purposes:
We will not use your data for any purpose other than those listed above without first obtaining your explicit consent.
Neew88 does not disclose members' personal data to external parties except in the following limited situations:
Important Note: neew88 has never sold members' personal data to any party for third-party advertising or marketing purposes.
The neew88 platform uses cookies and similar technologies to enhance the user experience and ensure smooth technical functionality. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the neew88 platform.
Neew88 implements multiple layers of technical and organisational security to protect members' personal data from unauthorised access, loss, or unintentional disclosure:
In the event of any data breach that may affect the rights and freedoms of members, neew88 is committed to notifying the relevant parties within the timeframe prescribed by law.
Neew88 retains members' personal data only for as long as necessary for its original collection purpose or as required by applicable law:
Once the retention period has ended, personal data will be securely deleted or anonymized using industry-recognized methods.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:
As a neew88 member, you hold these rights under Malaysia's data protection laws.
You may request a copy of the personal data we hold about you at any time. We will process your request within 21 business days.
If your data is inaccurate or incomplete, you have the right to request that we correct or update it promptly.
Under certain circumstances, you may request the deletion of your personal data, subject to legal obligations binding on us.
You may object to the processing of your personal data for specific purposes, including direct marketing, at any time.
You may request your personal data in a machine-readable format to facilitate transfer to another platform where applicable.
In certain situations, you may request that we restrict the processing of your personal data while any dispute is being resolved.
To submit any request relating to the rights above, please contact our privacy team via email [email protected]. We will take every request seriously and respond within a reasonable timeframe.
The neew88 platform is strictly for individuals aged 18 and above only. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.
If we discover that personal data of a child has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. If you believe we may hold personal data of a child, please contact us immediately at [email protected].
Parents and guardians concerned about their children's use of the platform may use parental control software or contact us for further assistance.
Neew88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform improvements. When material amendments are made, we will:
Your continued use of the neew88 platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how neew88 handles your personal data, we encourage you to contact us directly:
We are committed to handling every inquiry and complaint seriously, transparently, and within a reasonable timeframe. If you feel that neew88 has not handled your complaint satisfactorily, you have the right to refer the matter to the relevant data protection authority in Malaysia.
Our privacy team operates 7 days a week and will do its best to respond to every inquiry thoroughly. Your satisfaction and trust are our top priority.
Neew88 protects your personal data at every step. Register an account now and enjoy a safe, trusted, and enjoyable gaming experience with the neew88 Malaysia community.